Refund policy
THE DARKK — Refund & Return Policy
At THE DARKK, every product is crafted with precision, intention, and luxury-level quality. We believe in delivering an exceptional experience — from purchase to ownership.
Please read our return and refund policy carefully before placing an order.
Returns & Exchanges
We accept returns or exchanges under the following conditions:
• Requests must be made within 4 days of delivery
• Product must be unused, unwashed, and in original condition
• All original tags, packaging, and invoice must be included
• Items showing signs of wear, damage, or alteration will not be accepted
To initiate a return, contact us at:
thedarkkinn@gmail.com
Non-Returnable Items
Certain items cannot be returned for hygiene and exclusivity reasons:
• Limited Edition Drops
• Customized or Personalized Products
• Items purchased during Special Sale Events
• Gift Cards
Refund Process
Once your returned item passes quality inspection:
• Refunds will be processed within 5–7 business days
• Refund will be issued to the original payment method
• Shipping charges are non-refundable
You will receive confirmation via email once the refund is completed.
Exchange Policy
We offer size exchanges subject to availability.
If your required size is unavailable, you may choose:
• Store Credit
or
• Refund as per policy terms
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item:
• Contact us within 48 hours of delivery
• Share clear photos and order details
Our team will arrange a replacement or full refund at no additional cost.
Return Shipping
• Customers are responsible for return shipping charges unless the product is defective or incorrect.
• THE DARKK reserves the right to refuse returns that do not meet our quality standards.
Policy Updates
THE DARKK reserves the right to modify this policy at any time without prior notice.
THE DARKK Client Care
thedarkkinn@gmail.com
www.thedarkk.com
Luxury is not only what you wear — it is how you are treated.