THE DARKK — Contact & Client Care Policy

At THE DARKK, communication is part of the luxury experience.
Our Client Care team is dedicated to providing timely, professional, and personalized assistance to every client.

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Client Care Support

For all inquiries related to orders, products, collaborations, or general assistance, please contact us through the official channels below.

Client Care Email
thedarkkinn@gmail.com

Official Website
www.thedarkk.com

Response Time: Within 24 hours (Business Days)

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Support Hours

Monday – Saturday
10:00 AM – 7:00 PM (IST)

Closed on Sundays and public holidays.

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Order Assistance

Our team can assist you with:

• Order status and tracking
• Size and product guidance
• Exchange and return requests
• Delivery inquiries
• Payment-related support

Please include your Order Number when contacting Client Care for faster assistance.

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Collaboration & Business Inquiries

For partnerships, media features, influencer collaborations, or business opportunities:

Email: thedarkkinn@gmail.com

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Communication Guidelines

To maintain a premium client experience:

• All communication must remain respectful and professional
• Multiple duplicate emails may delay response time
• Requests are handled in the order they are received

THE DARKK reserves the right to refuse service in cases of misuse or inappropriate communication.

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Official Communication Notice

THE DARKK will never request sensitive information such as passwords, OTPs, or payment credentials via email, phone, or social media.

Customers are advised to communicate only through official THE DARKK channels.

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Client Care Commitment

Every interaction with THE DARKK is guided by attention to detail, discretion, and respect — values that define modern luxury.

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THE DARKK
Crafted for presence. Supported with care.